Licensing
Issue and renew animal licenses.
Track license status, expiration, ownership, fees, and permanent history.
The ShelterPact platform
Built around the work animal services teams actually do.
ShelterPact connects shelter care, field response, compliance, payments, documents, reports, staffing, publishing, inventory, onboarding, and organization administration without forcing staff to jump between disconnected systems.
Shelter operations
One record keeps the animal’s operational story together.
Custody, housing, medical activity, holds, documents, compliance, people, cases, tasks, diary entries, media, and outcomes can stay connected to the same animal record.
01
Custody lifecycle
See operational status, housing, restrictions, holds, and the next action in one place.
02
Connected history
Keep medical, compliance, financial, case, person, task, diary, and outcome history close to the animal.
03
Daily shelter actions
Move animals, add medical activity, place holds, attach documents, and complete outcomes from the same workflow.
Field operations
Dispatch, assignments, officer status, and mapping in one live workspace.
Calls for service remain connected to the people, animals, locations, and cases they create—so field activity does not become a separate information silo.
Calls for ServicePriority, status, location, assignment
Live OperationsOfficer and unit availability
Incident MappingMapped calls and navigation context
Location SharingOptional unit-location visibility
Municipal compliance
Licensing, rabies, citations, and their records stay connected.
Municipal teams can track regulatory work alongside the animals, people, cases, documents, charges, and payments involved.
Rabies
Maintain vaccination and certificate history.
Track certificate numbers, tags, expiration, providers, and linked medical context.
Citations
Connect enforcement to balances and records.
Manage violations, responsible people, cases, animals, due dates, and payment status.
Financial operations
Follow animal-services revenue from payment through reconciliation.
Keep charges tied to the underlying work, then support cashier closeout, deposit preparation, refunds, adjustments, review, and reconciliation.
- Multi-charge payment workflows
- Cashier closeout and review
- Deposit batches and reconciliation
- Audited refunds and adjustments
Reports & documents
Turn operational data into usable reports and paperwork.
Reporting and documents live beside the workflows that create the data, rather than in separate tools that staff have to reconcile later.
Reporting
Managed reports plus organization-specific reporting.
Use the ShelterPact-managed report library, customize reports, build organization reports, and control availability by organization.
Forms & Documents
Keep record-attached paperwork inside the platform.
Generate documents, work with standard fillable PDFs, save drafts, and retain completed records alongside the animal or person.
Work management
Tasks, calendar, diary, shifts, and coverage stay visible.
Coordinate recurring work and staffing from the same platform used for animals, calls, and records.
Operational CalendarTasks, diary entries, and shifts on one schedule.
Staff RotaWeekly schedules, recurring shifts, and coverage rules.
TasksAssign operational work, due dates, reminders, repeats, and linked records.
Operational extensions
Publishing and inventory remain part of the same system.
Adoption publishing and supply tracking can use the same organization, permissions, records, and operational context as the rest of ShelterPact.
External Publishing
Prepare adoptable animals for external networks.
Manage Petfinder publishing readiness, provider configuration, safeguards, and publishing history from the same animal platform.
Inventory & Stock
Track supplies, lots, locations, and expiration.
Use lot-level balances, alerts, stock movement, categories, locations, and an auditable inventory ledger.
Organization onboarding & platform administration
Built for the full customer lifecycle, not just the daily record.
ShelterPact now includes organization setup, plan-aware provisioning, subscription status, tenant activation, administrative controls, and billing-management foundations alongside the operational platform.
Organization Setup
Guide new organizations from account creation into configuration.
Structured onboarding supports organization information, addresses, hours, service areas, modules, and operational setup before teams begin daily work.
Subscription Administration
Keep plan and subscription state connected to the tenant.
Plan-aware provisioning, subscription lifecycle state, billing history foundations, and administrative controls prepare ShelterPact for commercial deployment while keeping operational data isolated by organization.
See it with your workflows
Explore ShelterPact around the way your organization operates.
Request a walkthrough focused on the workflows that matter to your municipal agency, shelter, or rescue.