ShelterPact Support

How can we help?

Find answers, connect with other animal welfare professionals, and get help using ShelterPact. Choose the option that best fits your question.

Help Center

Find step-by-step guides for ShelterPact features and everyday animal services workflows.

Browse guides

Community Forum

Share ideas, discuss animal services workflows, request features and read release announcements.

Visit community

Contact Support

Need private help? Send our team a message. For account or agency-specific problems, contact us directly.

Email support

Before you post publicly

Please do not share passwords, personal contact information, animal-owner records, medical records, confidential investigations, agency documents, API keys or other sensitive information in GitHub Discussions. For private issues, email [email protected].

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