Field Services
Calls for service, cases, maps, citations, licensing, enforcement, and field activity.
6 guides
Download category PDFCreate a Call for Service
Calls for Service captures the initial dispatch report and preserves later assignments, status changes, notes, and links. Record the actual incident location and narrative once.
Read guide →Assign an Officer, Update Response Status, and Close a Call
Dispatch Control manages the response lifecycle. Notes and Timeline preserve context for the staff handling or reviewing the incident.
Read guide →Use Field Operations Maps and Unit Status
Field Operations brings the live call queue, officer/unit status, assignments, and incident map into one dispatch workspace.
Read guide →Create and Work an Enforcement Case
Cases maintains investigation status, violations, compliance dates, enforcement actions, and connected records. A call can be its originating event without being the entire investigation.
Read guide →Issue an Animal License and Review Renewals
Animal Licensing maintains issuance and expiration history, tag information, responsible people, and optional financial charges.
Read guide →Issue a Citation and Manage Compliance Follow-Up
Citations links the responsible person, violation, relevant animal/case, due date, and financial balance. Compliance Operations gathers due or delinquent items for follow-up.
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